Frequently Asked Questions

FAQs

Find answers to the most common questions about our services, residency, visas, and more at Al Yalayis Center.

The required documents depend on the service you are applying for. Generally, you should bring your original passport, Emirates ID (if available), passport-sized photos, and any supporting documents relevant to your request. Please contact us for a detailed checklist for your specific service.

Yes, you can track the status of your application through our website or by contacting our customer service team. We will provide you with a reference number for tracking.

Our staff can assist you in both English and Arabic. For other languages, please let us know in advance and we will do our best to accommodate your needs.

Yes, we offer free parking for our clients at the center. Please follow the signs or ask our staff for directions upon arrival.

We value your feedback! You can provide feedback through our website, by email, or in person at our customer service desk. Your suggestions help us improve our services.

Yes, many of our services are available to non-residents and tourists. Please contact us to confirm eligibility for your specific request.

We accept cash, major credit/debit cards, and select digital payment methods. Please ask our staff for details about accepted payment options.

Yes, you can book an appointment in advance through our website or by calling our customer service team. Walk-ins are also welcome, but appointments are recommended for faster service.

Al Yalayis Government Transaction Center (AYGTC) is an integrated center in Dubai that provides government-related services for residents, investors, and businesses, making it easier to complete transactions in one location.

The center offers multiple services including visa applications, Emirates ID, health insurance, medical fitness, real estate residency support, and other government-related transactions in cooperation with different government entities.

Yes, residency services including real estate investor residency, family sponsorship, and other categories can be applied for at the center, subject to the requirements of the concerned authorities.

Yes, our team assists with the process for Golden Residency (5-year and 10-year) applications, ensuring all required documents and approvals are handled smoothly.

We are open daily from 7:00 am to 9:30 pm, Saturday to Friday.

Yes, once you obtain a valid investor or employee residency visa, you may apply to sponsor your family members as per UAE regulations.

Yes, our services include printing and submitting Emirates ID applications, including biometric enrollment if required.

Yes, medical fitness tests and health insurance for residency are available directly through Al Yalayis Center in partnership with approved providers.

We are located in Dubai Investment Park 2.
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